TRANSFORM MY SCORE COOKIE POLICY
Effective Date: May 1, 2026 Last Updated: May 1, 2026
This Cookie Policy explains how Transform My Score (operated by Hermox Document Solutions LLC) uses cookies and similar tracking technologies on www.TransformMyScore.com. This Policy is part of and incorporated into our Privacy Policy.
By using our website, you consent to the use of cookies as described in this Policy. You can manage or disable cookies at any time through your browser settings.
1. WHAT COOKIES ARE
Cookies are small text files that websites place on your device when you visit them. They allow websites to remember information about your visit — such as your preferences, login state, or pages viewed — to provide a better user experience and to support marketing and analytics activities.
In addition to cookies, websites may use similar technologies including:
Web beacons / pixels — small graphic files that track user behavior
Local storage — data stored on your browser for offline use
Session storage — temporary data cleared when you close your browser
We use the term "cookies" in this Policy to refer to all of these technologies collectively.
2. TYPES OF COOKIES WE USE
2.1 Essential Cookies (Required)
These cookies are necessary for the website to function. They cannot be disabled without affecting site functionality.
Examples:
Session cookies that keep you logged in
Cookies that remember your form entries during a session
Cookies that maintain the chat widget state
Security cookies that detect fraudulent activity
2.2 Functional Cookies
These cookies remember your preferences to improve your experience.
Examples:
Cookies that remember your timezone or language preference
Cookies that remember which forms you've completed
Cookies that store your interaction with our chat assistant
2.3 Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it.
Providers we use:
Google Analytics — tracks pageviews, user behavior, traffic sources
Meta Pixel (Facebook/Instagram) — tracks ad performance and conversions
What's tracked: pages visited, time on site, click patterns, traffic sources, general device and location data (city/state level, not precise). We do not track personally identifying information through analytics.
2.4 Advertising / Marketing Cookies
These cookies track your activity across websites to deliver advertising relevant to your interests.
Providers we use:
Meta Pixel (Facebook/Instagram) — used for retargeting ads and measuring ad performance
Google Ads — used for retargeting and conversion tracking
What's tracked: which pages you visited on our site, which ads you clicked, whether you completed a form or made a purchase.
These cookies allow us to:
Show you Transform My Score ads on Facebook, Instagram, and other platforms after you've visited our site
Measure the effectiveness of our advertising campaigns
Avoid showing ads to people who have already converted
3. THIRD-PARTY COOKIES
Some cookies on our site are placed by third-party services we use, including:
Google — Google Analytics, Google Ads, Google Tag Manager
Meta (Facebook/Instagram) — Meta Pixel for ad tracking
GoHighLevel — our CRM system for form submissions and chat widget
Stripe — for payment processing (only when you initiate a purchase)
Credit Repair Software Platforms — for case management and progress tracking (only after you become a client)
YouTube/Vimeo — if we embed video content (videos may set their own cookies)
These third parties have their own privacy policies and cookie practices. We do not control their data collection and use.
4. HOW WE USE COOKIE DATA
We use information collected through cookies to:
Operate and maintain our website
Personalize your experience
Analyze website traffic and usage patterns
Measure and improve advertising campaign performance
Deliver targeted advertising to relevant audiences
Detect and prevent fraud or abuse
Comply with legal obligations
We do not use cookies for:
Selling your personal information to third parties (we don't sell your data, period)
Cross-device fingerprinting outside our standard analytics
Tracking minors
5. YOUR COOKIE CHOICES
5.1 Browser Settings
Most browsers allow you to control cookies through their settings:
Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Cookies and site permissions
You can:
Block all cookies (note: this will break some site functionality)
Block third-party cookies only
Delete existing cookies
Set browsers to ask you before accepting cookies
5.2 Opting Out of Specific Services
You can opt out of specific tracking services directly:
5.3 Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no industry-wide standard for how DNT signals should be handled, Transform My Score does not currently respond differently based on DNT signals. We respect cookie opt-outs made through the channels described above.
6. IMPACT OF DISABLING COOKIES
If you disable cookies, some parts of our website may not function properly:
The chat widget may not work
Forms may not retain information between pages
Personalized content may not display
Some analytics-driven features may be unavailable
Essential cookies cannot be disabled without breaking the site. Other cookies can be disabled without significantly affecting your ability to use our services.
7. COOKIES AND THE EUROPEAN UNION / UK
If you are accessing our site from the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act:
You will be presented with a cookie consent banner before non-essential cookies are placed
You can withdraw consent at any time through your browser settings or by contacting us
You have the right to access, correct, or delete cookie-derived personal data
We rely on your consent (where required) or our legitimate interests for placing cookies on EEA/UK visitors' devices.
8. COOKIES AND CALIFORNIA RESIDENTS
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
The right to know what information is being collected through cookies
The right to opt out of the sale or sharing of personal information for cross-context behavioral advertising
Transform My Score does not "sell" your personal information in the traditional sense. However, our use of advertising cookies (Meta Pixel, Google Ads) may be considered "sharing" for cross-context behavioral advertising under CPRA.
To opt out of this sharing, you can:
Adjust your browser cookie settings
Use the opt-out tools listed in Section 5.2
Email [email protected] with "Do Not Share My Information" in the subject line
9. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. When we do, we will update the "Last Updated" date and, for material changes, notify you through a prominent notice on our website.
10. CONTACT US
For questions about this Cookie Policy or our cookie practices:
Hermox Document Solutions LLC d/b/a Transform My Score 700 W Big Beaver Ste 330 Troy, MI 48084 Email: [email protected] Phone: 586-787-2909
Transform My Score is a credit repair service. We are not a law firm and do not provide legal advice. Results vary by individual circumstances. You have the right to dispute inaccurate items on your credit report directly with credit bureaus at no cost.